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Posted: Friday, March 24, 2017 4:47 AM

Job Description:/h3:
Windham Professionals, Inc. is a full:service Accounts Receivable Management and Customer Care Company. We have locations in MA, NH, NV, NY, and TN and expanding. Consider joining our company as we are on the cutting edge of new growth creating a world class BPO service provider. Learn more about our current openings and where were hiring by
visitingwindhampros/careers. We offer excellent service to our clients and great opportunities for our employees.
The Commercial Account Specialist works as a liaison between client and debtor to resolve outstanding business to business receivables.
Contact commercial customers or insureds via the telephone to collect outstanding debt.
Resolves commercial customers or insureds disputes within state and federal regulations.
Activates new business.
Follows up on promised payments.
Maintains collector queue.
Knowledge of federal and state laws.
Responds to incoming emails in a timely manner.
Assists with training new employees.
Utilized as second voice to resolve commercial customers or insureds disputes.
Provides updates to Clients as requested on current accounts, maintaining a balance of keeping both the clients and Windhams interest in mind.
May respond to Client inquiries with regards to accounts.
Assist with obtaining additional information for Account Placements when there is information missing.
Evaluate and determine best course of action, settlement payment, or legal action for debtor, independent of management.
Presents settlement offers to clients and asks for counter offers.

Other duties may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. A background in business to business collections is preferred. Prior commercial knowledge is a plus. Bi:lingual preferred but not required.
High school diploma or general education degree (GED); or one to three months related collections, telemarketing, or equivalent combination of education and experience.


• Location: Boston, salem

• Post ID: 38819726 boston is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017