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Posted: Friday, May 5, 2017 7:51 AM

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The Telecommunications Engineer will be hands on and responsible for the architecture, coordination, implementation, and maintenance of all telecommunications infrastructure components and associated technologies. Engineers will lead, and participate in various telecom and network related projects and act as the technical liaison to business and project owners. Our client offers strong work life balance, competitive compensation, great benefits and a comfortable work environment.Responsibilities: Maintain secure, reliable and scalable telecommunications infrastructure Ensures service levels are consistently met and documentation is appropriately maintained Lead the evaluation, selection, coordination, and implementation for all related technologies Responsible for inventory of all telecommunications equipment Work closely with Call Center managers and team to ensure business needs are being met Relationship management for all telecom vendors. Track and analyze telecommunications systems usage, billing, and expenses Responsible for telecommunications technology purchases and maintenance, looking for cost savings Project management responsibilities for all Telecommunications projectsSuggested Experience and Education BA/BS (ideally in IT or Engineering) or an equivalent combination of training and experience Industry Certifications strongly desired (but not required) 10+ years of hands on telecommunications experience Experience configuring, administering, maintaining, and upgrading telecommunications infrastructure Extensive experience with VoIP (including SBC) and SIP protocols Working knowledge of call center environments and technologies Strong hands on knowledge and experience with Avaya tools and technologies including; Session Manager, System Manager, Call Management and Accounting, and others Knowledge and experience with various voicemail systems as well as call recording Experience working with telecommunications carriers on circuit installation and maintenance Voice and video conferencing systems experience Understanding of Networking and OS including Windows and Linux Strong analytical skills and the ability to gather requirements, design and implement telecommunications solutions Excellent organizational, interpersonal and time-management skills including strong oral and written communication skills, and the ability to effectively interface with vendors and internal clients required Comprehensive documentation experience

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or contact us at bp+20616666@jobvertise.com


• Location: Boston

• Post ID: 40180438 boston
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