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Posted: Thursday, June 29, 2017 9:37 AM


The Most Recommended Janitorial Services In The Entire Greater Boston. No Other Janitorial Service Offers Higher Attention to Detail At The Rate That Boston Quality Does.



Common Mistakes Committed By Commercial Cleaning Companies

Company Owners Don' t Even Show Up Themselves To Oversee Their Operations
There are many common mistakes that commercial cleaning service companies make, and one of the biggest problems with some cleaning services is with the actual owner. For one thing, many owners hire out, meaning that sometimes they don9;t even really know their employees. When you call them, they don9;t return phone calls, are always on vacation, and in some cases, they don't even show up themselves to oversee their operations.

Natural Office Cleaning Products
Jean Carlo owner of Boston Quality Cleaning Services

Are These Problems Happening In Your Office? Garbage Cans May Be Emptied, But Clean Bags Aren't Put In, Coffee Marks Left On Desks Or Counters
Office managers often complain about the quality of the services provided. Many complaints have been that the service doesn't do a complete job. Garbage cans may be emptied, but clean bags aren9;t put in, or not even emptied in the first place. Things aren' t cleaned well, like coffee marks left on desks or counters, etc. Maybe they have left streaks on windows, or do a poor job of vacuuming carpets, or polishing tile floors.

Cleaning Service Companies Hire People Who Don't Speak English
Another major complaint made by office managers is that many cleaning service companies hire people who don' t speak English, so there is a communication problem with employees. If they do speak English, they may try to play it off like they don9;t, so that they don't have to deal with your complaints. Sometimes the cleaning service has such a high turn over that there is a new person every other week, which can be a safety concern in places like banks and other high security buildings.

"I would recommend them to any small to mid-size company that requires personalized and friendly service."
Lisa Mullaney
Office Manager
109 Kingston Street
Boston, MA 02111"

"The Most Thorough Office Cleaning Service You've ever had or it's FREE, I guarantee it", Jean Carlo

Call or email to request a FREE Estimate Visit:

Direct Line To Owners:
Marli Paes: (781) 443-5682
Jean Carlo: (781) 443-4337

TOLL-FREE: 742 (800) 836-9983

Boston Quality Cleaning Services, Inc.
1 Shipyard Way, Suite 306, Medford-MA


Dozens of highly satisfied clients in our Portfolio since 2002.


Only Hire Commercial Cleaning Services With Solid References
While there are many mistakes, more than can be mentioned in one article, there are tips to help you avoid these problems. One of them is when you are looking into a cleaning service company, ask for references, and make sure that you check each one. If they are unwilling to provide these, then don9;t use them. Make sure that you take the time to write down all the things you want done in as much detail as you possibly can, and go over it as many times as you need to make sure you have everything covered. Talk with your employees, they can suggest many different things that you may not of thought about.

Are You Really Ready To Hire A Janitorial Service?
When you approach a cleaning service company, bring this list along with you and make sure that any contract that is made up covers all the things on this list. Have it in clear writing so there is not confusion, period. If you happen to have security cameras in your building, utilize them. You can even change their positions to cover areas that are not done well, so you have proof of their shoddy work. This way, the service company has no excuses.

Don't Hire A Company Just Because Someone Recommended Them. Do Your "Due Diligence".
Check the company9;s background through agencies like the Chamber of Commerce, the Better Business Bureau, and other watch dog groups to see if they have had numerous complaints against them. If your service doesn9;t do a good job, for whatever reason, don9;t take it lying down, do something about it. Even businesses that hire cleaning services have rights just like any other consumer, so don9;t let cleaning companies take advantage of you.

At the Boston Quality Cleaning Services, Inc., they don’t cut corners; they clean them.

Boston Quality Cleaning Services, Inc. offers personalized service unmatched by common cleaning services. Once our crew has completed its thorough, top-to-bottom cleaning, each office is inspected by one of the owners (Jean or Marli), who makes sure that the checklist has been completed and every special request from the customer has been met. The reason for that? “Our last customer is our best referral.”, Jean Carlo

In addition to the company’s state-of-the-art cleaning equipment—including HEPA vacuums— Marli even hand-selects cleaning products that are gentle, effective, non-toxic and environmentally friendly—and leave offices fresh and pleasing to the senses, without the overpowering chemical odors often left behind by harsh cleaners.

Boston Quality Cleaning Services, Inc. handles the interior cleaning of doctors’ offices, churches, industrial buildings and other businesses throughout the Greater Boston area. The company is also a proud member of the Better Business Bureau since August 2006. And we've been awarded with A+ Accredited Business status because of our outstanding quality.

Priding itself on surpassing expectations, The Boston Quality Cleaning Services, Inc. offers prospective clients customized estimates with a built-in guarantee.

“We do what we say we’re going to do,” Marli Paes says. “We’re committed to building relationships with our customers.” Several Forbes 500 companies are among our clientele.

Just call us today for your free no obligation evaluation of your office needs.

Commercial Cleaning Services Braintree MA
CommercialCleaningServicesBraintreeMA (8)
AFTER Boston Quality Action


We take extreme pride in what we do. You can count on nothing but absolute perfection

OfficeCleaningBraintreeMA (16)
Meeting rooms perfectly cleaned. Carpets, desks, tables, chairs in crisp clean shape, always.

We will take out the garbage to the garbage dumpster

OfficeCleaningBraintreeMA (23)
We've never met another janitorial service that can achieve the same level of detail. Have you ever seen a kitchen sink that shines like brand new silver. We can make your kitchen sparkle the way it should.

You can use your kitchen with confidence, knowing that it is cleaned to perfection

The owner of the company will cleaning for you


Companies like to do business with successful companies

When choosing a commercial cleaning company one of the most important things to look for is experience and detail orientation. Why? Because the "look" of offices reflect on the performance of their employees.


See, a neatly detail cleaned office will send a message to the employee that the company does care about cleanliness.   A clean office will also project an image of success to other companies.

Companies like to do business with successful companies. Remember the saying in business: "like attracts like". 

After several years cleaning commercially, we became very detail oriented.  We know that we need only one complaint from one employee from an entire 100-employee company to ruin our reputation. We take no chances.  Clean for us means absence of dirt, including dust, stains, bad smells and so forth.




What to Ask the New Office Cleaner in Interview

Nothing sets the tone of your business like a clean office. Visitors will judge your service or product on the cleanliness of your establishment and your employees work performance will shine when everything is spic and span! Office cleaning is a booming business and there are good as well as bad services out there. To get the best commercial cleaning crew into your building there are a few questions you will want to ask.


The first item during the initial office-cleaning interview should be about contracts. Do they have one and how binding is it? You do not want to be stuck in a poor business relationship for fear of reprisals due to a strict contract. Many times, it is acceptable to have a trial office-cleaning period with no active contract that way both of you get a feel for how well the relationship will work. Once the trial period is over you should have a professional go over any contract with you before you sign as a service may give you top notch cleaning before you sign and not so much after.


Inquire about the type of equipment they will be using to for office cleaning. Commercial cleaning crews are beginning to get on board with environmentally sound equipment and cleaning supplies but not all have made the conversion.


You will need to know quite a bit about their hiring practices and employee relations as well. For instance, are they providing work mans comp? How do they screen their crew? Both of these will be very important to your business, if they do not have compensation insurance and someone is hurt on your property you could be liable, and if they do not screen applicants you could wind up with theft or destruction on your hands.


Background Check

No matter how good the offer sounds you will want to do your homework on any office cleaning crew you are considering. This can be done in several ways and truthfully, you may want to employee them all. Check for:

  • License and certifications

  • Better business bureau complaints

  • Bond certificates

  • Insurance

  • Workers compensation

  • Registration in your state

  • 5 personal references that are recent

  • Agreement

When all of the above has checked out be sure you and the office cleaning service are on the same page as to cleaning expectations. The best thing you can do is have a premade list of items you expect to have cleaned with you when you meet your commercial cleaner for the first time. You might also have a secondary list of what you think would be extra office cleaning chores. During the conversation mark off items as they are discussed and then be sure to point out any that are not covered. You will then be able to negotiate their addition to your cleaning regimen.

You can never be too careful when hiring a commercial cleaning staff. This is your business and livelihood, do not trust even the building to just anyone. When you follow, the tips above you should be able to find a reputable office cleaning crew that you will be happy with for quite some time.

"I would recommend them to any small to mid-size company that requires personalized and friendly service."
Lisa Mullaney
Office Manager
109 Kingston Street
Boston, MA 02111"


"The Most Thorough Office Cleaning Service You've ever had or it's FREE, I guarantee it", Jean Carlo

Call or email to request a FREE Estimate Visit:

Direct Line To Owners:

Jean Carlo: (781) 443-4337

TOLL-FREE: 742; (800) 836-9983

Boston Quality Cleaning Services, Inc.
One Shipyard Way, suite 306



Dozens of highly satisfied clients in our Portfolio since 2002.



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