search > Boston jobs > Boston computer/technical

Posted: Tuesday, March 14, 2017 11:35 AM

Job Description:/h3:
The Account Manager is the Operational (non:sales role) link between our education clients and the entire Carnegie Communications Digital team (Paid Search Marketing, Social Media, Google Display Network, etc). Along with their team, the Account Manager acts as both an advocate for the client and as a representative for Carnegie.
Job Description:
The Account Managers Operational responsibilities include:
:Liaising with, and acting as the link between, the client and Carnegie and ensuring that ongoing communication flows effectively
Manages/coordinates Client projects and may take an active role in planning to completion
:Drive the ongoing workflow and interdepartmental team communication
:Become an expert on the clients institution by having a full understanding of their goals and objectives, audience, competitors, and position in the marketplace
:Responsible for ensuring clients get maximum value from Carnegies products and services
:Managing, reviewing progress and delivering the clients campaign results for selected accounts
:Responsible to set up and manage smaller campaigns and act as the primary contact for those accounts
:Successfully define, monitor, and report project budgets
:Detect relationship risks, and develop solutions for both internal and external teams with a goal of maintaining account satisfaction
:Assist in creative development for new and existing campaigns, including: creative requests, appropriate proofing, internal and client routing, gathering approval and pushing through to outside vendor production
:Responsible for final review and quality control of client deliverables and responsible for troubleshooting problems, as needed
:Responsible for the initial on:boarding and launch of new client campaigns
:Ensuring that the Digital team meets deadlines and launches campaigns on time and meets the defined strategy and goals of the client
:Continue to build and maintain relationships with Carnegies partners and vendors
:Ability to work under pressure, organize and prioritize responsibilities
:Bachelors degree, preferably with a concentration in marketing or advertising
:Minimum 3 years of relevant experience and proven relationship building skills
:Ability to nurture and retain client and employee relationships
:Solid understanding of various digital marketing tactics including paid search, display media, paid social, SEO, mobile, and analytics and attribution
:Working with clients to identify Key Performance Indicators (KPIs) and strategically executing to meet those goals
:Ability and desire to own customer relationships and success, lead teams, share knowledge and mentor colleagues
:Knowledge and interest in the higher education space is a plus
:Prior client management experience a plus
:Has an out:going, dynamic personality and can build outstanding relationships
:Strong writing, presenting and communication skills are a must
:Exceptional organizational skills, multi:tasking capabilities and detail oriented
:High levels of integrity, autonomy, and self:motivation
:Ability to quickly learn new processes
:Strong knowledge of Microsoft Office (Excel, Word, PowerPoint)
Heres why you should work for us:
Okay, now that youve read all the technical stuff...
Looking for a welcoming, upbeat company that supports your professional growth and puts you on the cutting edge of the digital marketing industry? You should join us Were a fast:growing, innovative team within a well:established company with an unmatched reputation.
Besides getting to do work were passionate about, here are some of our favorite parts about working at Carnegie:
:Half:day summer Fridays
:Small company with a family feel
:Reverse commute from Boston:avoid the traffic
:Flexible work environment
:Fun office events and laid:back culture
:Opportunities to attend industry conferences, seminars, Google offices, and more
:Industry exposure through


• Location: Boston, westford

• Post ID: 38702279 boston is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017