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Posted: Tuesday, March 14, 2017 10:47 AM

Req ID: 45584

As a Services Tech, youll work in a dynamic environment supporting our clients. Youll have the opportunity to utilize your technical skills and continue to learn new ones all while having fun.

What youll do at Insight:


Perform hardware and peripheral repairs including determining the most efficient and cost effective way to resolve the problem

Installs and tests system hardware at customer site

Completes all required documentation involved in a service call to ensure accurate billing, and timely return of defective products/parts, with respect to warranty or contract

Identify system hardware problems and determine the most efficient and cost effective way of resolving the problem.


Provides telephone support for a geographically dispersed user community using a combination of desktop remote control products.

Resolve software configuration problems and diagnose hardware problems at the workstation level.

Identify, pulling, terminating and labeling Cat3, 5e, Cat 6, Cat 6A, coax and fiber optic cable

Installing support structures and pathways (J:hooks, support rings, cable slings and cable tray / ladder rack, conduit and raceway).

Termination of work station outlets, patch panels, 110 and 66 blocks.

Fiber terminations.

Termination with multi:pair / strand cable (Copper and fiber).

What youll need to join Insight:

Education requirements and 2 minimum year experience.

Experience in LANs, WANs, Personal Computers, messaging and server software applications

Understanding of large account environments and protocol required.

Ability to multitask with strong organization and time management skills. Able to respond effectively to inquiries or complaints within a timely fashion.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

About Insight

Insights success begins with our people making meaningful connections every day. Our culture lives in our teammates. Insight is looking for great people who will embrace our values of Hunger, Heart and Harmony. Hunger to create new opportunities for our clients. Heart to make a positive impact in peoples lives. Harmony to celebrate each others unique contributions to bring solutions to clients.

Join our team as we work to deliver the best solutions through Intelligent Technology Solutions(tm), the new IT.

: Global technology provider of IT hardware, software and service solutions
: Fortune 500 company founded in 1988
: 5,700+ teammates worldwide, operating in 22 countries
: 2016 Best Places to Work (Phoenix Business Journal), Great Place to Work Certification
: 2017, Dell EMC Titanium Black Partner, 2016 HP US Personal Systems Reseller of the Year, 2016 Cisco Gold Certification in North America, Microsofts No. 1 Global Licensing Solution Provider

Todays talent leads tomorrows success. Learn about careers at Insight: jobs.insight.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes:
Massachusetts (US:MA)
United States (US)
None None

Boston, MA


• Location: Boston

• Post ID: 38702501 boston is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017