Home > Boston jobs > Boston computer/technical

Posted: Tuesday, January 30, 2018 12:15 AM


Job Type: Full-Time

FLSA: Exempt

Reports to: Director, Campus Technology Solutions

Location: Boston

Bay State College is a private career-focused college founded in 1946 in the Back Bay neighborhood of Boston. With a Mission to prepare students for successful careers and global citizenship through academic rigor and individualized support, Bay State College seeks candidates who will be leaders in fulfilling that Mission.
Interacts with: All levels of the College Administration, Faculty, Students and Vendor Relations.

Bay State College is seeking a SIS (Student Information System) Business Analyst I to provide system and infrastructure support. The analyst’s primary responsibilities will include providing solutions to business needs utilizing the college’s Student Information System and other systems, and special project work as assigned by the Director. The position will interact closely with the System Administration vertical at the college to best integrate the proposed solutions to current systems. This is a full time position and will report to the Director of Campus Technology Solutions. The SIS Business Analyst I the ideal position for an individual seeking to utilize technical, interpersonal and problem-solving skills in a diverse, fast paced, mission-driven environment.

• Works with all divisions to scope, define, implement, and communicate software solutions that support the strategic objectives of the college.
• Elicit requirements using interviews, business process descriptions, use cases, scenarios, and analysis.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a
general understanding, and distinguish user requests from the underlying true needs.
• Collaborate with project manager/product owner, developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance
• Drive and challenge divisions on their assumptions of how they will successfully execute their plans.
• Serve as the conduit between the college community (internal and external to CTS) and the software development resources.
• Create user stories and acceptance criteria.
• Assist with user acceptance testing when needed.
• Support project initiatives, including identifying and analyzing preliminary business needs,
budget considerations, time and resource estimates, defining the project scope and
objectives, and getting business user consent.
• Works with the SIS at the college and maintains the integrity of the solutions provided through that system:
• This involves developing a deep understanding of the SIS system by working with the divisional SIS SME (Subject Matter Experts) and the vendor.
• Integration of solutions using other software into the SIS, working with the System Administrator Vertical.
• Maintaining data integrity of the data that is kept in the SIS system, working with the Report Writer/DBA.
• Version control maintenance: Working with users and the supplying vendor to properly setup, test and implement application patches/updates/upgrades in a timely manner.
• Assist with end-user training for product implementation, enhancements and upgrades
• Document procedures, technical instructions and business knowledge.
• Tier 1 and Tier 2 support of all SIS related issues through collaboration with Campus
Management Support.
• Works with the System Administrator vertical on SIS systems for maintenance, upgrades and replacements.
• Will be responsible for maintaining and managing the SIS system.
• Will work alongside the Director in maintaining and improving the SIS product.
• Participate in technology project planning, oversight, and completion.
• This will include conceptualizing, building, and managing large projects that impact the
• Works with the Director to identify existing/emerging technology needs and support cost/benefit analyses for potential solutions.
• This involves an understanding of the strategic nature of the Campus Technology Solutions department as it relates to the mission and vision of Bay State College.
• Works with the Director to develop and execute a scalable Business Intelligence Strategy.
• Assist with special projects as needed.

• Bachelor’s Degree in Information Systems, Computer Science, or related field.
• Three to five years’ experience managing an enterprise ERP, CRM, or similar product required.
Five Years of experience in Higher Ed operations. CampusVUE, Banner, Jenzabar, Elucian,
• Experience with SQL required.
• An understanding of data warehousing best practices a plus.
• Worked on a high performance team delivering rapid, high quality technology tools and support.
• Focus on student/customer service, employee enablement, and continuous process improvement.
• Demonstrated analytical, interpersonal, communication, and project management skills.
• High degree of initiative and dependability.
• Experience managing multiple, simultaneous, significant projects and initiatives.

 There is a possibility of weekend project work.

If qualified please submit a cover letter, CV and three references via email, indicating position in subject line to: Michael Wooden, Director of Campus Technologies, No phone calls, please.

Bay State is an equal opportunity employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

• Location: Boston

• Post ID: 54023152 boston is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018