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Posted: Wednesday, November 8, 2017 1:08 AM

Job Description:/h3:
CRM Customer Service Representative
Royal Enterprise is looking for a Customer Service Representative with strong Customer Service Skills to work for a busy marketing company based in the Northeast. The successful applicant will be able to work as part of a growing friendly team. Experience with customer facing roles is an advantage but not essential.
You will be working within an extremely dynamic and successful new business team developing existing and attracting new business where a flair for sales and customer development are vital.
The Role:
To provide the primary external business interface for customers and the external sales force. Providing a full range of customer service support services including pricing information, lead time inquiries and pro:active management of sales. Establishing and maintaining effective relationships with specific managers and end user customers.
Participating in promotional and re:active sales campaigns will also be part of the CRM / Customer Service Role.
The Main Responsibilities of the Customer Service Role:
Providing an excellent standard of Customer Service.
Answering customer queries and questions.
Sales reporting and tracking day to day progress
Successful candidates will possess the following attributes:
Have good communication skills.
Have good organizational skills.
Be willing to take responsibility and accountability.
Have experience of working alone and as part of a team.
Hard working and have a problem solving attitude.
You must be enthusiastic, motivated and willing to learn
Previous experience is not essential as full training will be given, but
office/retail/sales experience would be useful. If you feel you have the right skill set for this position please apply by clicking on the apply button.

Company Description:/h3:
Based in Quincy Massachusetts, Royal Enterprise takes pride in changing the world from a local strategy. We have identified a gap in the market for more personalized business strategies for large corporations and world renowned nonprofit organizations. We employ face:to:face promotional marketing campaigns. Meeting with customers directly allows us to build a relationship, instill consumer confidence and build brand loyalty. We specialize in customer acquisition for our clients and we do this with the utmost standards, we strive for quality over quantity, guaranteeing ROI and brand protection.


• Location: Boston, dorchester

• Post ID: 51612822 boston is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017