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Posted: Tuesday, September 19, 2017 11:31 AM

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Holiday Inn Express and Suite, Seabrook, NH is looking for Full-time Guest service Agent. Candidate must be flexible to work any shift. Schedule includes nights, Weekends and holidays.

Hotel experience a plus. Good computer & customer service skills, enthusiasm a must!

Responsibilities:
• Assists our guests efficiently, courteously and professionally in all front desk related functions.
• Performs to maintain a high standard of service and hospitality at all times.
• Provides courteous guest service
• Uses suggestive selling skills and company sales programs to maximize revenue and occupancy levels
• Assists guests on arrival and departure. Responsible for conducting courtesy calls within 20 minutes after guest check-in
• Operates the telephone console
• Processes reservation and cancellation requests
• Maintain and organize work area and clean model, lobby and Front Desk, and Guest Common area daily.
• Assist in maintaining the cleanliness and organization of the Laundry Room and the Guest Laundry.
• Complies with safety and security policies in accordance with ESH standards to include property tours.
• Makes periodic tours of the property to note safety and security issues.
Requirements
• Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment.
• Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.
• Experience in working with the public in a service industry is preferred or related activities.
• Requires ability to walk and stand during entire working period of 8 hours.

• Location: Boston, Seabrook, NH

• Post ID: 48815262 boston
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