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Posted: Tuesday, July 11, 2017 3:41 PM

Job Description:/h3:
Embracing a guest first culture is not a strategy; it is the way we should execute our business. Start by taking personal responsibility to provide the best guest service in the industry. Together, we can accomplish this by delivering what our guests want: quality products; fast, friendly service; and a clean restaurant. Quality products are prepared using the proper systems and recipes the way the guest ordered it. Friendly service starts with you : a warm greeting, a smile, and a thank you go a long way. A clean restaurant provides the guest with the atmosphere they want. Lets make their day ... every guest, every day.
Summary:
A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback. They are responsible for delivering a great guest experience using an operational excellence model which contributes to profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin Donuts standards, franchise standards and in compliance with all applicable laws.
Responsibilities include (but not limited to) the following
Team Environment
Recruit, hire, train and develop their employees
Communicate job expectations to their employees
Plan, monitor, appraise and review their employees job performance
Provide coaching and feedback; disciplines when appropriate
Operational Excellence
Create and maintain a guest first culture in the restaurant
Ensure all shifts are appropriately staffed with qualified Team Members to achieve guest service goals
Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
Ensure Brand standards and systems are executed
Prepare and complete action plans; implement production, productivity, quality and guest service standards
Complete audits and implement plans to drive system improvements
Profitability
Control costs to help maximize profitability
Execute all in:restaurant marketing promotions in a timely manner
Execute new product roll:outs including team training, marketing, and sampling
Set sales goals and track results
Skills/Qualifications
Fluent in English
Math and financial management
Restaurant, retail, or supervisory experience
At least 18 years of age (where applicable)
High School diploma, or equivalent
Ability to be flexible with working hours , weekend days are required
x200B;
Company Description:/h3:
With over 300 locations spanning 7 states, Cafua Management Company is the largest private Dunkin Donuts franchise in the US. Under the leadership of CEO, Mark Cafua, CMC prides itself on being a family company, with a People First culture, dedicated to providing the best in quality and service to our guests.

Source: https://www.tiptopjob.com/jobs/69301968_job.asp?source=backpage


• Location: Boston, lawrence

• Post ID: 44343263 boston
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