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Posted: Monday, July 3, 2017 5:30 AM


JOB OVERVIEW:

As a My Macy's Specialist, you will use your skills of superior product knowledge and awareness of your customer's preferences to provide outstanding service and drive top line sales. The My Macy's Specialist should be the expert of the merchandise and department. Creates an enhanced shopping experience, delivers exceptional service and always makes the customer the priority. Sets the standard by acting as a Role Model to co-workers/peers. Advocates for the customer and communicates customer opportunities to store and district team. You will build lasting quality relationships with customers by gathering clientele information and contacting them to follow up on purchases, suggest new merchandise, and remind them of upcoming events. You will utilize these relationships to build your business while increasing repeat sales. Performs other duties as assigned.

The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here .

Essential Functions:
  • Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration
  • Achieve established business goals through client development, wardrobing and suggestive selling.
  • Develop new business and expand client base through aggressive networking, conducting special events and on the floor presence.
  • Regular, dependable attendance & punctuality


Qualifications

Education/Experience: High School Diploma or equivalent. A minimum
six months related experience and/ortraining.

Communication Skills: Effective written and verbal skills, ability to
interpret instructional documents such as safety
rules, operating and maintenance instructions,
and procedure manuals. Excellent written and
verbalcommunication skills.

Mathematical Skills: Basic math functions such as addition,
subtraction, multiplication, and division.
Able to use a calculator.

Other skills: Must be able to function as part of a team.
Possessa strong sense of urgency. Must enjoy
meeting andinteracting with customers. Possess
a thirst forlearning. Ability to collaborate and
function as amember of a team. Must possess a
strong sense of urgency. Should be comfortable
with the use of computers and frequent use of RF
equipment.

Work Hours: Flexible with scheduling and available to work retail
hours, which may include day, evening, weekends,
and/or holidays.



This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.


Source: http://www.jobs2careers.com/click.php?id=2141512179.96


• Location: Boston

• Post ID: 42628428 boston
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