Home > Boston jobs > Boston sales & marketing

Posted: Wednesday, November 15, 2017 9:23 PM

Requisition Number: WE:11943
Area of Interest: Retail
Organization: Retail
Brand/Division: West Elm
Position Type: Full:time
who we are...
*Our mission is to offer choice in products and services, build community through connections with clients and collaborators and focus on honest business practices in everything we do, from supply chain transparency to sustainability.
who you are...
*Thrive in an entrepreneurial environment and are consistently looking for ways to think outside:the:box
*Proven success achieving results both independently and through others by fostering a spirit of teamwork
*Agile leader who loves to prioritize, plan and adjust their schedule to ensure business goals are achieved
*Loves to utilize critical:thinking in managing processes, routines and best practices to limit company exposure and loss
*Enjoys motivating associates by promoting team:selling and in:the:moment coaching to increase productivity
*Comfortable as the right:hand of the General Manager, able to step in for any associate or customer needs at a moments notice
at west elm, you will...
*Ensure the sales floor is adequately staffed from a sales and tactical perspective, providing world:class service
*In partnership with the General Manager, analyze business trends and create, implement and communicate weekly plans to ensure Units Per Transaction, Average Trans, Conversion and Sales Per Hour goals are achieved
*Develop, implement and manage clientele programs for associates to drive sales
*Develop contests and other programs to motivate associates to increase sales and raise team spirit
*Assess associate personnel needs on a continuous basis and prepare for future growth by actively recruiting top talent at all levels
*Manage ongoing training programs to ensure staff is trained in product knowledge and operational systems
*Work with the General Manager to identify future leaders and mentor them by creating Individual Development Plans (IDPs)
*Create and maintain an environment where all associates are treated fairly and with dignity in accordance with our People:First Philosophy
*Ensure brand merchandising and display standards are maintained and that store is consistently replenished from stockroom to sales floor
*Manage seasonal floorset implementation and merchandise updates through planning and business partnerships
*Analyze business trends, inventory levels and customer feedback with General Manager and make appropriate merchandising and display adjustments
*Manage markdowns and necessary product moves to ensure proper signage and placement
*Communicate inventory levels, necessary markdowns and trends to General Manager
*Acts as a liaison between Customer Care Department and store to help resolve escalated issues
*In partnership with General Manager, prioritizes, plans, and adjusts schedules and agendas to ensure all business goals are achieved.
*Establish and maintain a safe work environment and ensures ongoing training and awareness
*Ensure all company policies and procedures are consistently followed by Williams:Sonoma Inc. associates, vendors and suppliers
*Manage and control payroll, supply levels, courier costs, cash control and correct billing/coding
*Ensure timely resolution of client service issues including delivery/pick:up and outstanding issues through effective use and management of client information reporting system
*Be held accountable for the following brand competencies: operates with strategic agility, drives innovation and change, provides influential leadership, communicates effectively, develops self and others, creates teams and partnerships, focuses on the customer, models personal accountability, builds operations excellence and drives execution
what were looking for...
*2+ years as a retail store manager and/or multi:unit supervisor
*Proven ability to manage staff to exceed sales goals while maintaining payroll budgets
*Excellent ability to identify top talent, create teams and train, develop and reta


• Location: Boston

• Post ID: 51613087 boston is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017