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Posted: Sunday, March 12, 2017 1:04 AM

This Operational Support Engineer position is an exciting role on the growing central Marketing Technology Support team. This person will be responsible for supporting ongoing initiatives and work requests by implementing existing software capabilities, working with the business to drive work to completion, and providing feedback through partnered teams to improve process and tooling. You will be on a self:organizing team that supports multiple projects with varying solutions. The best candidate for this role is a motivated self:starter who thrives on learning as they go. Job DetailsWork with the business and developers to understand production requirements; document and support the technology platformTriage and diagnosis of production issues to either resolution or escalation to development squadParticipation in development/release processes including ticket management, test patching, and production patchingCreate and curate documentation for end users, other engineers, and business owners.Be a contact for other teams by answering technology questions and supporting multiple cross:functional project teamsNeeded Skills2: 5 yearsA? experience in a similar positionOrganizational skillsA?specifically, understand prioritization and how to advocate for work so that time is spent delivering the most valuable items.Improve and revamp processes as well as provide feedback regarding existing process, tooling, and solutions.Ability to learn systems and technologies very quickly. Know a little about a lot, but know a lot where it counts. Invest your learning time wisely.Ability to adapt and take on new responsibilities as well as always look for how to improve on the existing A?way we do thingsKnowledge of, and ability to, work with relational databases and SQL strongly desiredAbility to perform both as an individual contributor and as part of a teamAdditional Skills, Not Mandatory Knowledge of C, or similar object oriented programming languagesKnowledge of Git, other source control technologiesExperience with debugging object oriented development environments, especially using Visual StudioAdobe Campaign ManagementWhy YouA?ll Love ItYouA?ll be a key part of a highly productive, motivated, and established global team that delivers tangible value to the core Vistaprint businessNever a dull moment There are always opportunities to learn something new and improve your skillset as the team deals in many different technologies and is responsible for supporting many different toolsSelf:determination: the team has a mandate to determine areas where we can make improvements using our collective experience and expertiseAnd, most importantly, Vistaprint is a great place to work Visit , and /AVistaprintLife to see why


• Location: Boston

• Post ID: 38679859 boston is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017