Posted: Sunday, March 12, 2017 1:28 AM
MULTIPLE POSITIONS AVAILABLE Company: Amazon Robotics LLC, an company Position Title: Support Engineer IV Location: North Reading, Massachusetts Position Responsibilities: Participate in support activities, such as ticket triage. Work with development teams to establish and improve service support, build new tools and dashboards to reduce the operation effort. Understand the business logic and architecture of support services to regularly resolve undocumented trouble tickets. Support large clusters of Oracle databases and perform complex SQL/TSQL queries. Read and understand complex JAVA/C++/RUBY application code and make code fixes to resolve support issues. Mentor junior support engineers. Deploy the process of distinct services, using the Apollo and Brazil tool stack to ensure deployments complete successfully. Maintain a fleet of globally spread Linux servers. Create and interpret metrics that measure support success and service performance. Define the metrics to monitor CPU/Memory/IO. Develop and refine operational policies and procedures used by team and internal customers.Position Requirements: Masters degree or foreign equivalent in Computer Science, Engineering or a related field and one year of experience in the job offered or as a Software Development Engineer, or a related occupation. Employer will accept a Bachelors degree or foreign equivalent in Computer Science, Engineering or a related field and five years of experience in the job offered or a related occupation as equivalent to a MasterA?s degree and one year of experience. One year of experience in the job offered or related occupation must involve: developing or supporting Oracle based tools and applications; working with databases such as SQL, PLSQL, Excel, or SQL Reporting Services; scripting languages; experience with a large scale relational database environment.Applicants must meet all of the above listed requirements for this position.
• Location: Boston
• Post ID: 38679843 boston